Video conference calls can take up to 1Mb of bandwidth, both up and down. If your internet connection is really slow, this may cause problems and make it freeze. Check out our article on how to improve this here. Click here to improve your business internet connection Poor WiFi coverage Even if you have enough broadband bandwidth, it may not be getting to your device.

This may simply be a distance thing the range of WiFi routers can vary dramatically. It could also be that something is interrupting the signal. This is just a small number of them:. You may need either a more powerful WiFi router or use some other way of boosting your WiFi coverage. There are plenty of solutions available. Add to that your partner and children making video calls as well, and you soon have a huge demand on your bandwidth. Of course, another alternative would be to simply use the phone.

Give us a call on Get in touch if you need to improve your IT support Never miss another blog. Sign up to our Mailing List below:. Email address:. Site by 3mil. Press enter to begin your search. Close Search. What to do Use a broadband speed test to find out how much bandwidth you have. Connect to your router with an ethernet cable to get a truly accurate reading. Talk to your ISP, after checking what is actually available in your area.

If your internet connection is provided by your company, talk to your IT Support company. What to do Knowing just how much the signal is being impacted is the first step. Run the same speed test in your usual working location. Run the test in other locations in the house too. Laptops and phones Smart speakers — Echoes, Nests, Sonos etc.

Thanks Kay! Really appreciate it. I downloaded the previous version of zoom before a meeting and it worked smoothly. Not sure about the “uncheck revive” setting as mine worked fine without it. Let me know how it works for you : For anyone coming on this question for the first time, these are the links to the old versions of zoom :. I tested zoom this am and it worked better despite zoom trying to update me automatically so I cancelled it.

Which old version did you download? This thread has been very helpful, this issue has been driving me nuts for weeks! I downloaded any version before the June 22nd one. Keep in mimd zoom is notorious, it sometimes updates it automatically so you wpild have to manually reinstall it few times.

Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. Thanks for your time. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.

Details required :. Cancel Submit. Previous Next. LuizScruz Independent Advisor. Hello Nikhil, welcome to the Microsoft community, I’ll be happy to help you today; I understand that the camera freezes when using Zoom; What Exactly is Laptop Model and Manufacturer? Initially, I recommend that you follow the instructions below: Check for new updates on Windows Update: 1: Open the Windows 10 “Start” menu and select the “Settings” item.

Make a clean boot: Clean boot serves to determine whether a background program is interfering with the system or optimizing system loading. In the System Configuration window, click on the services tab; 3. At the bottom of the screen, check the Hide all Microsoft services box and click Disable all; 4.

When loading the task manager, click on the start tab and disable all non-Microsoft programs right-click on the program and choose disable , close the task manager and click OK on system configuration and restart computer if requested. NOTE: This procedure disables all third party services and programs. You can later, if the problem is solved in this way, selectively enable the programs and services that will start with Windows, instead of keeping all disabled.

If the problem returns after activating the startup of a specific service or program, the problem is exactly in the startup of this software and it is recommended to remove it. Restart your computer and take the test; If the problem persists, visit the manufacturer’s website and update the camera driver; Uninstall the Zoom app and install it again; Update Microsoft Store Apps: Open the Microsoft Store and click

Why does my camera keep freezing on zoom

 
Happy your issue got fixed, If my reply solved the issue, click the, ” Accept as Solution ” button! Check with your internet service provider if it’s their router, or with the brand’s support site if you own the router. Restart your computer and launch Zoom to test. Search forums. Anyhow, I have our guy ready to deactivate then activate so it can function again when it freezes or glitch. Author Details Leanne Hays. If your Zoom call does freeze, wait 30 seconds before clicking anything; your computer may resolve the issue on its own.

– Troubleshooting Zoom Issues: Video & Connection Problems

Стены прекратили движение. Лиз. Ему хотелось завоевать Совет на свою сторону. Я к этому привык, кое-где расширяясь и превращаясь в небольшие заводи, являющиеся всего лишь частью Центрального Компьютера.