A client recently came to us with an issue they were having with their suite of various models of Cisco Cloud registered Room Kit systems. Zoom and WebEx are both utilized for their meeting clients.

They were able to use the one button to join feature to join WebEx meetings, but the Zoom meetings were prompting for a meeting ID and a passcode. The issue was relayed to our team who began to investigate. It allows users to integrate their calendars with the Room systems and join SIP enabled meetings with a single button.

The how to download previous version of zoom will do a few things behind the scenes, then it jiin send a reply stating that it accepted or declined the invite. This can also be set to automatically join the meeting 1 minute prior to the start of the meeting, which can be very useful for unmanaged смотрите подробнее or for those users that need join zoom meeting from webex room kit – join zoom meeting from webex room kit: have a meeting started while they are away from their desk.

Note: There is a lot of backend set up to get this working and as this post is not directly related to how to set up OBTP, Mreting will keep the explanation short and related specifically to the moving kig: related to the issue. OBTP requires a new mail and service account to be generated O, exchange, and google. The Zoom integration requires a secondary and tertiary step of creating a Cisco Room in the Zoom admin portal and installing an. This allows the zoom invite to be sent directly to that email address to be interpreted by the system.

The first thing our DevOps engineers did was set up a lab in our environment to mimic the issue that our client was having, which meant setting up a Zoom account and modeling our join zoom meeting from webex room kit – join zoom meeting from webex room kit: from those that our client is using.

After being able to replicate the issue and scraping the logs we noticed an SSL error that seemed to be the root cause. After chasing that false lead for a while, we determined that there were no issues with the SSL CA that was being kih for zoomcrc. During our testing for that we found that the voice join function works for Zoom meetings, only the button is broken.

When the button is pressed, you get this failed call error in the meeing. This provided for a successful joining of the meeting and some obvious differences. Most noticeable is the protocol being used is not Aoom, but Spark instead. Resources: More information on this protocol can be found on page 56 of this PDF of protocols. This showed that there mdeting different modules being used between the two methods meetinb call and one of those is unable to format that SIP call correctly. This also allowed us to write a macro to successfully dial this number.

The next thing we tried was to modify the OBTP overlay so that it was able to format the call the correct way. Unfortunately, the overlay is immutable on the user end, so that idea was scrapped. We briefly toyed with the idea of removing the frok completely for Zoom meetings and having a custom overlay appear in its stead, but the margin for error was relatively high, the issue could compound during the next software update, and it was a clunky solution.

It felt like using a shotgun for a bothersome fly. We ended up writing a simple listener as the solution to this problem which elegantly stops being called when either Zoom or Cisco fix the issue. This listener looks specifically for calls that are failing for meetng SSL error to the zoomcrc. While this solution has the small aesthetic negative of the pop-up, it was determined to be the least invasive meetnig most effective mitigation of the issue until these two tech giants decided to play together a bit more nicely.

Have you run into any similar issues? When using a join zoom meeting from webex room kit – join zoom meeting from webex room kit: registered device in CH. Another workaround is by disabling SIP meetkng in the endpoint. Your email address will not be published. Solving a persistent problem vrom two meeting clients. Call disconnected, error shown to be SSL rejection. May 23, at pm. Leave a Reply Cancel reply Meeting email address will not be published.

Someone will be in touch to answer your questions.

Article – Webex Classroom: Dial into

The news is a major win for Cisco conferencing hardware partners and customers. The compatibility promises to make it easier to configure conferencing solutions using Cisco Webex hardware and competing video meeting services. Cisco is tacitly acknowledging that it can grow its Webex business with a more heterogenous approach connectivity to rival services. While Webex devices support standards-based interoperability with Microsoft Teams , Google Meet and others, he said this will enhance those experiences.

Also, Patel revealed that Cisco is working with Zoom to improve interoperability between Webex devices and the Zoom meetings service. The interoperability will come to Cisco Webex when the company releases the next version of its Room Operating System software. Look for the interoperability improvements in RoomOS 11, Patel said. Cisco has long refrained from allowing its room systems to work seamlessly with rival services.

But the company has changed its stance. Also, other hardware providers are increasingly making it easier to configure their wares for multiple video meeting services. HP is among the latest, which last week introduced its Presence systems, with native support for Zoom and Microsoft Teams.

And that is something we are super excited about. Log in with your Channel Futures account. Optional hardware components. Up to 6 Mbps point to point. Video standards. Video inputs. Audio standards. Audio features. Audio inputs. Speakers integrated. Dual stream. Wireless sharing.

Multipoint support. MultiSite features embedded multipoint optional upgrade. Embedded encryption. The issue was relayed to our team who began to investigate. It allows users to integrate their calendars with the Room systems and join SIP enabled meetings with a single button. The system will do a few things behind the scenes, then it will send a reply stating that it accepted or declined the invite.

This can also be set to automatically join the meeting 1 minute prior to the start of the meeting, which can be very useful for unmanaged meetings or for those users that need to have a meeting started while they are away from their desk. Note: There is a lot of backend set up to get this working and as this post is not directly related to how to set up OBTP, I will keep the explanation short and related specifically to the moving parts related to the issue.

OBTP requires a new mail and service account to be generated O, exchange, and google. The Zoom integration requires a secondary and tertiary step of creating a Cisco Room in the Zoom admin portal and installing an.

This allows the zoom invite to be sent directly to that email address to be interpreted by the system. The first thing our DevOps engineers did was set up a lab in our environment to mimic the issue that our client was having, which meant setting up a Zoom account and modeling our settings from those that our client is using.

After being able to replicate the issue and scraping the logs we noticed an SSL error that seemed to be the root cause. After chasing that false lead for a while, we determined that there were no issues with the SSL CA that was being used for zoomcrc. During our testing for that we found that the voice join function works for Zoom meetings, only the button is broken.

Use Zoom with a video conferencing room – IT Help.

 
This is a great website for getting ideas and seeing all the different options from Cisco. I will primarily be looking at the Cisco Webex Room Kits which are. zoom meeting sip address dial zoom meeting from cisco join zoom meeting from webex room kit zoom sip integration zoom connector for polycom.