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I am trying to remotely help a not techie lady, fix a problem with Zoom. She is on a Windows 10 desktop and using MS Edge browser. She does not have a webcam or microphone – but that’s not a problem because she just want to watch and listen. She has used Zoom before without problem, but last week she joined a zoom meeting and was able to see the video, but unable to get any sound. Sound on the machine is working – she can watch youtube videos etc with sound – no problem.

She is joining via a link that takes her to Edge – she does not have the client installed. I set up a zoom meeting and she joined using Edge, and video worked, but again no sound.

There is an option in Zoom to test audio – she tried this and sound came out of her speakers just fine. However she was unable to hear anything I said via Zoom.

Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings No sound when sharing video. No sound when sharing video. Pewr Observer. All forum topics Previous Topic Next Topic. Hello Pewr – I’ve seen this before and had a similar experience.

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Why IR Customer Stories. Partners Partner Programs Partners Hub. Solving widespread Zoom audio issues. Written by IR Media info ir. Download a PDF version of our Zoom guide: An essential guide for Zoom Enterprise Deployments [Ensuring Success at Scale] Common Zoom Meeting audio issues and how to fix them The most common Zoom issues that affect audio input and output are: Faulty microphone or speaker setup To start troubleshooting, check your audio settings, including: Ensuring you’re not on mute Ensuring your speaker is turned on Increasing the volume Try using earphones or a different device Ensuring Zoom has permission to access your devices Zoom’s help center can walk you through the troubleshooting steps in more detail.

Slow or unreliable internet connection Zoom video conferencing consumes a good deal of bandwidth. Join a test call to check your audio Before you start your meeting or conference, it’s a good idea to check your video and audio settings.

Ways to ensure better quality audio Many enterprise organizations are heavy Zoom users. Use a high quality microphone The best way to improve the audio quality on your Zoom calls is to use a high quality microphone and make sure it’s set up properly.

Reduce echo Zoom gives you the option of how you connect your audio when you’re joining a meeting. Microphone placement is important One of the most controllable things you can do to improve audio quality during a Zoom meeting is to check your proximity.

Disable sound processing Zoom, in its default settings enables a suite of sound enhancements to dumb down background noise. Test the function of your speakers and check whether the correct speaker is selected.

Check the functionality of your microphone. Enable automatic audio connection via computer to give Zoom access to your computer audio when you enter a meeting. Step 8: With the ‘Automatically join audio by computer when joining a meeting’ option disabled, you will always receive a prompt to connect to audio before the meeting.

In this prompt window, you can also perform an audio test and enable automatic connection to computer audio. With computer audio connection disabled, Zoom will ask for speaker and microphone access before you enter each meeting. Step 9: If you attend a lot of meetings or regularly join meetings, you may want to reconsider the ‘Automatically join audio by computer when joining a meeting ‘ option to avoid accidentally becoming the active speaker.

However, this could be the cause of the Zoom audio not working so remember to turn the microphone back on when needed. Zoom: No sound — how to solve the problem When it comes to small meetings consisting of two or three people, first ask the question: Have the other participants muted their own microphones or speakers? Test audio playback and recording devices in a meeting During a meeting, test your audio devices in the audio settings.

Click on the arrow next to the microphone icon to open the audio settings and test your audio devices. Clear browser cache Too much temporary data in the browser cache can cause blocked audio scripts on Zoom in rare cases. Right-click on the volume icon at the bottom right to open the volume settings. Check that the volume is set correctly for Zoom meetings. Check that the volume control for Zoom meetings is set correctly.

To unmute a muted microphone on Zoom, tap the microphone icon. Restart your smartphone As simple as it sounds, rebooting often helps solve audio problems. Related products.

– Playing music on a Zoom live stream/video call | Bookwhen Help Centre

The worming music can help to create an excellent online event experience. Achieving the correct balance between your background music and the volume /5548.txt your instruction is critical in ensuring that you are heard and understood over your soundtrack. A lot of the common vldeo issues with Zoom calls are the result of your background music being picked up by the same microphone that you are speaking into. You can adjust your Zoom settings to prevent why is my video sound not working on zoom – none: nine: happening.

Other factors can also play a part, and there are several things, vudeo below, ahy you can try to improve the quality of your audio. If больше информации aren’t already a Bookwhen subscriber you can learn more about noy online event booking system including Zoom integration herehow zoom meeting id – how to zoom with id: sign up for a free trial here. You need to ensure that, as much as possible, the music that is shared with your attendees comes through your device rather than the microphone that you are speaking through.

Step 1. Join the call it’s probably best to do this before why is my video sound not working on zoom – none: attendees arrive if possible. Changing this sounx will not mute your весьма how to resize computer screen on tv – how to resize computer screen on tv: когда but, as well as the mic audio, ehy will also share any sounds including music that are playing on your device.

With your Zoom settings adjusted zoomm you soind to do is start playing the music you wish to include in your class. This could be via a streaming service Spotify, Apple music etc. You can control the volume of your music from whichever app you are playing it from. If you are unfamiliar with the settings you can always play a track as you introduce your wwhy and check that others can hear before getting why is my video sound not working on zoom – none: with the event proper.

Once your class is over don’t forget to stop the music via your music player app – simply removing your headphones will work for you, but not everyone else on the call! By law, you are required to hold the correct licence in order to play music in any public environment, online or not. You should ensure that you have the right to exhibit the music you will use prior to your event vdieo ‘Alternative music sharing methods’ below for a method that does not require a licence.

If you’ve shared your device’s audio through your Zoom settings, as described above, your microphone doesn’t need to hear the music for it to be heard by your attendees. In fact, your audio quality will be improved if the microphone doesn’t pick up the music at all.

If it’s possible for you to connect headphones to your computer ideally without wires via Bluetooth, though wired headphones would work too if it’s safe for you to use them then you can listen to your music using these and ensure that your microphone only has to pick aound the sound of your voice.

Use an external microphone An external microphone is preferable if you have access to one. It should be positioned as why is my video sound not working on zoom – none: to you, the source of the sound, as possible.

Control the volume of the microphone It should also be possible for you to turn up your microphone via your device settings – meaning that your voice is given higher volume in the sound mix. The method to do this depends on the device that you are using but a soundd Google of ‘how to increase the volume of mic on your device ‘ should help you find the guidance you need.

Improve your environment Ensure that the space you are recording in has as little ambient noise as possible and that there is no echo. Empty rooms with hard surfaces reverberate the most, aim for a room that isn’t completely empty and which contains soft surfaces like carpets and rugs. Make sure your attendees are muted This is particularly important if you aren’t using headphones – workin sounds your attendees make can be picked up by your microphone and played back to all.

Another way for your attendees to enjoy music during your event is by sharing your own playlist prior to the event, then getting everyone to push play at the same time when you begin.

Most music streaming services offer a share functionality with various different ways to deliver your playlist. So all you need to do is pick the best tracks and point your attendees in the right direction. Bookwhen’s ‘Booking confirmation message’ field is an ideal place to include a link so that it oj be shared with bookers once they have booked a ticket.

Attendees can control the volume of music vs. It requires each attendee to have access to the service you are issuing the playlist on. Most streaming по этой ссылке have ad-sponsored free versions attendees can join but these ads can throw some attendees out of sync with others.

It might be necessary to create the same playlist on multiple platforms to increase the chances that all attendees are able to access it. All Collections. Online events. Так how to update zoom on lenovo laptop – how to update zoom on lenovo laptop: симпатичное by Jen Zook over a week ago. Did this answer your question?