Skip to content. Rocks as ZoomInfo Alternative. Start Trial. In terms of Data Coverage. Rocks Data Coverage is Global. In terms of performance. Step 1. Step 2. We have the biggest, most accurate, and most frequently refreshed database of insights, intelligence, and purchasing intent data about companies and contacts. I understand that when using this application, ZoomInfo will attempt to research and verify business contact information submitted by you through match, enrich, or update requests to supplement, and ZoomInfo may supplement its database to the extent it is able to verify such information.

I understand that ZoomInfo may also use email deliverability information, on an anonymous basis, to remove out-of-date information from its database. Sign in with your Salesforce credentials, email address, or favorite social account. Salesforce isn’t the provider of this listing and hasn’t reviewed it.

To understand how this affects security and trust, see the Master Subscription Agreement. We show Salesforce accounts that are linked to Trailblazer. If your account is missing, check that you connected the account to your Trailblazer. Get It Now. We’re still gathering your accounts. This process takes a few moments. These factors help you know the pain points or favorite topics that your prospects are interested in.

Knowing these things, you can refine your ABM strategy better to close deals faster. Such information, when received by B2B marketers, helps them to curate a customized marketing plan that fits an individual business needs. Moreover, once you are aware of their world, it helps you in making better business decisions. There are many cutting-edge marketing and sales tools available in the market. Each has its own set of advantages that offer unique value to enterprises.

Imagine what kinds of gains you can make, if you are able to integrate such proven tools with this all-powerful ZoomInfo.

ZoomInfo allows integrating a plethora of marketing and sales tools to help you maximize the throughput of ABM strategy. Targeting a lesser number of high-value prospects, who really need your services is any time better than chasing more invaluable leads.

Account-Based Marketing helps you ace this game by letting you focus on leads that are highly likely to convert. Mixing your ABM strategy by leveraging the advantage of ZoomInfo can make your sales funnel up and running all the time with highly qualified leads. It will surely impress you with its outstanding sales results. B2B demand generation is the process of letting people know about your services and driving their interest in them.

Demand generation solution aims to produce informational and engaging content and foster leads. To succeed,. For business growth, it is important that new prospects get interested in closing a deal with you.

However, you can boost up this process by putting out a robust content marketing strategy. Content is. Who would have thought that the fictional virtual world created by famous American writer Neal Stephenson in a novel published in would be seen as a reality one day?

And enterprises will compete. What is ZoomInfo? Its registry contains Over million phone and email addresses Over 95 million company profiles 4.

How Does ZoomInfo Work? Is its Data Reliable? Boosts Website Conversion. Related Posts – Interseller vs. Features Source Find verified contact information of new prospects. Outreach Automate a series of personalized emails. Connect Synchronize all your prospects and communication. External Recruiting Teams Land conversations with clients and candidates.

Latest Blog Posts. Interseller Goes to Sourcing School. Sourcing Tips for Engaging Talent in and Beyond.

 
 

Interseller vs. ZoomInfo – Interseller.

 

Industry: Industrial Automation. Time used: Less than 12 months. Insent along with my Hubspot has really helped me personalize the experience for my ABM strategy. Insent has a seamless integration with HubSpot which has really helped us to identify and keep tabs on our prospects. Insent is great for chat purposes and in companies where there is a need for a fast response.

It’s great for engaging with visitors and converting them. The integrations really help to make the experience better for our prospects. Because of Insent’s human-first approach and phenomenal customer support, we can get moving a lot faster – we don’t have to laboriously plan out every conversational scenario for a bot-first tool.

Super smart team, fast product iteration, and a great price point – plus the integrations that make ABM a snap – make for a great experience overall. They do this through integrations with our tech stack. I also like that they ID companies via reverse IP lookup, so we can still route to the right person even when we don’t know who is on the site.

It’s also awesome that you can do custom pathways and experiences, so we can make sure the experiences and conversations aren’t annoying. They iterate really quickly, and, while it’s great for remedying any problems, it can be hard to keep up.

Industry: Computer Software. Great chat software with strong product and incredible customer support. So far, the experience has been really positive. It’s been super helpful to have support throughout the onboarding process to assist us in getting set up. Our rep has also been very proactive and attentive after onboarding to make sure we’re getting value from the tool. We are seeing positive results in terms of engagement and qualified leads from chat.

This tool is straightforward and easy to use. I love the logic you can use to build out targeted chats – you can segment based on HubSpot lists and properties as well as by url.

I like that you can create bot chats with automation, but you can also point conversations directly to a member of your team.

I also like that reps can chat out of the insent platform or out of Slack. Their analytics are also very useful for measuring and evaluating conversations. I love that the product team is constantly releasing improvements their velocity is impressive! I appreciate how proactive he is, and how he has gotten to know and understand our business and use case.

As a relatively new product, Insent is built to function for pretty straightforward use cases. There are some useful features that do not exist yet. However, in being new, they are able to quickly and easily make product improvements. Drift is really expensive and included a lot of functionality that we did not need or intend to use. Industry: Information Technology and Services. We’re using the software to communicate directly with individuals who visit our website and then qualify them for further sales follow-up.

It’s very easy to set up and start using. Usually companies say their tech is easy, but then it takes 4 engineers and a bunch of luck to get it up and running. This process was very smooth from the beginning and only took one person a few hours to go fully operational.

It only has a couple of integrations, currently, and it would be very helpful if we could integrate this into ZenDesk. You can get started in minutes -The integrations are super robust. Set up was easy – Getting started has been really easy – something that is very important for a lean team!

I love their functionality like instant calendar booking, page specific chatflows and reverse IP lookup -Their Customer Success team is top notch. They preconfigured the platform to allow us to get up and running quickly. They also incorporate our suggestions in their product cycle.

Insent is a true partner! This hasn’t been an issue for us since they aren’t missing anything that is mission critical. The entire Insent team has an aggressive roadmap and a great vision. Their excitement is contagious. Unlike other tools Insent doesn’t feel like a vendor but rather a partner. Insent has been very helpful for our lead generation, prospects are more willing to submit their emails to our bots than our forms. Using insent has been a great experience for us.

Our top of the funnel strategy has been very effective, we are able to qualify our leads a lot better and then pass it on.

When anyone from our Hubspot list visits our website, we get an alert if they engage with our website which makes it super easy for us to take it further. Insent is really helpful for us. Our Inbound campaign has been very efficient after using Insent. Thanks for the feedback and being one of the earliest customers of Insent.

We are shipping a feature to pull the history of chats to Slack. We are also adding further details of the visitor data enrichment to Slack and our chat backend.

Please stay tuned. Keep the feedback comin’ :. Buying experience is very important for our customers, we try to make it as smooth as possible. Their customer success team is great, they made the onboarding super easy! The product is really great! This has really helped us make our engagement better with our prospects.

Thanks a lot for the great review and feedback. More integrations Pardot, Salesforce, Zapier, Slack already shipped are coming. We want to play well in the MarTech landscape with all of our partners. With a plethora of chat bot options on the market, it was hard to determine which would be best for our needs. I’m so happy we found Insent! The technical integrations with SFDC and Hubspot and Slack are everything we need to get this fully adopted across my company both sales and marketing.

They leverage our IP to Business data connection so it de-anonymizes visitors and gets them engaged immediately. The branching logic to given custom pathways for visitors we have a diverse set target audiences , is the best I’ve seen in any chatbot to date! There were a few hiccups in implementation, but the customer support team was incredibly helpful in troubleshooting everything so it was no burden on us. We outgrew the previous chatbot that was on the cheaper side.

So glad the investment has been made for a real, hassle-free chatbot for our growing company. Thanks a lot, Lisa. We will continue to be amazing at customer success. Keep an eye out more the new features we are rolling out :. Insent helped a lot to increase the number of visitors to demo conversions. Generation of leads has been much better 2. Smooth product interface. It is pretty straightforward to learn and edit.

No dislikes yet. The product moving forward with great team keeps working on adding new features. I have a good experience, So does our prospects telling us that they are able to better understand our offering before Insent. I think overall they have done a good job, One thing I would like to see is more integrations which I think will be soon.

I think Insent gives us more information on audience that we are interacting with and we felt its more personalised than other products. Moving away from sounding like a generic bot which can leave a user feeling frustrated at times. Also very supportive and responsive team. An inbuilt system of following up with users while agents aren’t online would be great. Insent makes it better for us to optimize on our ABM strategy leveraging Hubspot.

We get an alert when a known opp engages with our website, allowing us to provide a unique experience as opposed to a generic one.

It’s a huge boost for our SDR team. I have nothing but great things to say about the product, it’s ease of use, and the customer support. I’m super impressed across the board,. We’ve used Insent to speak to customers on our website and to book demos. Thanks a lot for your review. We have more integrations in the pipeline. You could always reach us at success insent. We are pretty fast at shipping :. The team is great in helping you iterate to achieve lead generation goals.

Some of the features and logic are yet to be intuitive, and I would appreciate if there is a seamless flow between Pardot Salesforce and Insent.

 

ZoomInfo Chat Reviews & Ratings | | Software Advice.ZoomInfo vs Lusha: Which is a better sales intelligence platform for your business? | Avoma

 

This is an elaborate scheme by Zoominfo to hide the legitimate 1-star reviews. This company is so fraudulent and a total scam. It’s illegal to pay for or produce fake reviews to mislead consumers.

Props to sitejabber for apparently having way more stringent qualification to screen out fake reviews. We should all report them to the FTC. I signed up for a free trial.

Didn’t get a free trial. I got called by a dude who wanted to set aside 15 minutes for a videoconference meeting. I agreed to it as I was curious about ZoomInfo. Well, between then and the time of the appointment, I looked them up. No thanks. So I emailed to let them know I was canceling the meeting.

The guy called me from a spoofed number that matched my cell’s area code. Not a ZoomInfo corporate number mind you, a spoofed number close to my cell. I usually regard those as spam, so I sent it to voicemail. Asked about rescheduling. I said, “So you call someone who’s business you want from a spoofed number?

Thanks but no thanks. Haven’t heard from them since. But given the reviews here, I am guessing I might be harassed throughout the week. Not professional. He also had no idea what my position was at a hotel Corporate Travel Sales Manager but insists that thousands of hotels use them. If plenty of hotels use you it’s mainly for leads of corporate travelers to try and secure business.

He didn’t even bother to show me how the platform worked and instead ended the call abruptly saying let’s not waste anyones time.

Horrible sales and customer service. Quite a joke. Zooming gathers incorrect information on business revenue, business addresses, employee names, and more. It is all wrong. They are a complete joke and should be shut down.

It should be illegal to do that they do. Someone needs to lock them up. I made the mistake of signing up for a free trial. Don’t do it! They hound you on the phone constantly. Call after call from different numbers.

I eventually downloaded a RoboKiller app and now let that answer them Tip for consumers: Do not sign up for the free trial – you will never get rid of them!

This is a bunch of low lives. They spidered our site and made up fake info about us. It’s just a fraud masquerading as a legit business. We tried contacting them to no avail. If it is correct data, you’re helping their scheme. Or if you do sign up, consider writing false data. Feed them their own medicine. Hello Josie, I am very sorry to hear about your negative experience. Companies are able to claim their profiles and verify if it is up-to-date information.

Zoominfo is more interested in enforcing their auto renew clause than actually working with their clients. You will not hear from your customer service rep until AFTER the renewal clause date has come and gone. They are not interested in finding out whether your company is using the tool or if you are dissatisfied with it. They are interested in the renewal clause. Check BBB rating. They stole your personal informaiton, post on their website for profit and refuse to delete it!

I have contacted them many times and request they delete my personal cell phone and email info. But got no response at all! Zoominfo go to hell! Recently talked to one of their sales reps closer. I felt like I was dealing with a car salesman or timeshare closer 25 years ago. He bad mouthed their competition and tried to get me to commit to 15 k on the spot.

Historically companies with this old style sales approach are trying to cover up flawed products or services. The salesman was probably a proud graduate of Trump University. Have not heard from Zoominfo in over a year and now they are threatening me with collections and auto renewing my account. Awful business practice. Buyer beware. I just heard from my attorney on the final offer from Zoom info. This is Monday so I have to use my payroll and rent to pay them off.

I will be very happy if I can keep anyone from going through this with this company. Do your research and use someone else. Since my last review I have hired an attorney to try and settle my account with Zoominfo. They will not just cancel the contract so they sent a collection agency after me. They do not discuss that you cannot cancel the program if you are not satisfied and they do not tell you about needing 60 days’ notice if you are not going to renew. If you miss the 60 day window, they auto-renew you and you cannot get out of it.

Through my attorney, we made a reasonable offer to settle since I’ve already paid a quarter of the contract and I haven’t used my credits 7 months, but they rejected it. Because of that, competitors who focus on providing one service i. They are the essence of “comfortable,” which may or may not be the most important factor when deciding on your overall tech stack.

The continual acquisitions to improve their product and company. The accuracy of their contact data is pretty good. Their company data is really good. Integration with Salesforce is pretty straightforward. Lots of features and capabilities to choose from. Customer support takes a long time. Their contact data is not always up to date especially with linkedin. Enrichment feature has been failing recently. They included other products which we were also in the market for Industry: Financial Services.

ZoomInfo allows endless, accurate, quality prospecting for the sales process. It is frequently updated, kept sharp, and easy to use. I like the additional browser extension which allows you to search for contacts real time on whatever internet page you are on. Sometimes it slows down my computer. Sometimes contacts and company pages are outdated and inaccurate. Luckily, you can submit a ticket for internal review to check on the status of a contact and see up to date information.

Industry: Marketing and Advertising. Receive real-time streaming buyer intent signals to be the first company to contact the lead and win their business. Industry: Information Technology and Services. Zoominfo has been an incredible resource. I have implemented at 3 different sales departments and will continue to require it as part of my sales tool set. I was surprised to find that in outing previous contact databases for Zoominfo, the company was paying about the same, if not more, for databases of half the size and little-to-no direct contact info.

The accuracy of the data. Zoominfo has more direct dials, including cell phone numbers and desk extensions, than any contact database on the market. Zoominfo has very detailed data across all firmographics, but their employee count for small businesses between employees is often inaccurate.

For instance, in populating a list of companies with 10 or more employees, a lot of those person companies may only have one or two Not a big deal, in considering their accuracy for companies with over 20 employees and all the other pros.

It use to be a ‘steal’, but the pricing has continued to increase since Discoverorg purchased it. Still a very reasonable price for it’s value, but it is becoming frustrating as the costs continue to increase significantly. Rainking does not have the same depth for contacts.

It has extensive contacts within IT departments and identifies c-level contacts at a lot of companies, but not nearly as extensive of a database. Worth considering if only targeting IT professions. Has the same comparable level of direct contact info and a cool feature for viewing department diagrams for hierarchy of employees. For reasons stated above. Zoominfo has far greater direct contact info. Insideview is comparable for emails although not as accurate , but can not be compared for direct phone numbers they mainly only provide company phone.

I don’t know what I would do without Zoom. This came up at our company conference. A necessity for remote work. Zero qualms. I used to experience some issues with recordings, but they seemed to have fixed that as I haven’t experienced that in months now. If ZoomInfo can’t find it, I don’t think it exists. Apollo doesn’t give you as many credits and I found most of the information they gave wasn’t accurate. Overall it has been helpful as a sales rep that is looking for leads and info about the contacts.

The information needs to be better though. Linkedin has helped more in some cases. I like that the software is easy to use and manage contacts. Its set up is nice and the advanced search tools are nice. It overall has been a pleasant experience. The chrome extension has also been helpful in my hunt for new clients. I dislike that the information is outdated.

Its a good starting point but I wish they would scrub the lists better or at least allow users to suggest adding contacts etc. ZoomInfo has the largest database of companies, contacts in the USA, it helps our sales team, who are working with the US, to get relevant contact information and most importantly, the tool helps us to get direct dials. Software is very easy to use, it integrates with all of the most popular sales technology tools like Salesforce, Linkedin, Outreach and etc.

The best thing about Zoominfo is their largest database of companies, contacts in the United States. Like with all similar tools, sometimes data is inaccurate, outdated or there is no data at all. Moreover, their support is very slow and not very helpful. Moreover, the data quality in Europe is poor, we need to use another tool Congism for Europe. Hello, Thank you for your review and feedback on ZoomInfo. We always like to hear from our customers and we value what you have to say.

There is some things we would love to share with you as well about our data. Our platform employs automated machine learning to constantly scan corporate websites, news articles, SEC filings, job postings and other sources for information along with our massive growing network of voluntary contributors to update information about companies and contacts.

The contacts and companies are updated as soon we get new information that can be validated for accuracy. We are continuously working on improving our product everyday to better fit the needs of our customers, like yourself.

We always love the chance for customers to speak with our Product team. If you’re interested, please email: colbie. The database of contacts is huge. Some are out of date, but there’s usually someone you can find that fits the profile. Can’t login regularly. I have to reset my password almost every single time. And even that doesn’t work sometimes and I have to contact customer service. They also have a shady sales process which forces you to cancel your subscription months before it’s actually over otherwise you have to pay for another year.

Not surprising that they have to trap people into giving them money given how terrible their product infrastructure is. Hi Michael, We are very sorry to hear about your negative experience with us.

We take this very seriously and would like the chance to speak with you further to see how we can amend this situation. Could you please email me at colbie. Looking forward to connecting with you. It was great before DiscoverOrg bought them and is surely improving by the day with DiscoverOrg. It is way more accurate than the data offered by other providers. One other tool that helps to narrow down the list of contacts in a larger organization, is to search with filter to find only recently verified contacts.

The only other criticism is that unless you pay for a large number of “points” contact that you can download in bulk you are relegated to copy and paste at the individual level. It was many yeas ago, in fairness to InsideView, but Zoom was far superior in every way.

I used Inside view once when I discovered it and subscribed, and a few years later I inherited it when I made a career move. I have been a user for over 6 years and I love the tool. Their customer support is always responsive – although I have rarely ever needed them because the software is very intuitive and always is working just as expected.

The quality of data is top notch. I have used many different sources of marketing data – even worked for 2 of the big players – and the data at ZoomInfo is among the top in quality for B2B. Their software is extremely easy to use, even with the recent update a couple years ago.

I have implemented this solution at new companies I have joined and it is always received as a high-value software that continuously is renewed year over year. There’s not many cons about this software. This is being really nit-picky but So it is a bit time consuming. If ZoomInfo can find a way to allow you to add custom fields to the data before instantly integrating into CRMs, that would save a lot of time.

The value is incredible. The data quality is top in the industry and continually improving and expanding. When I joined Mygo Consulting last year, there was no easy way to get a large number of qualified leads and their contact information, so getting ZoomInfo solved that very quickly.

And Websights solved the issue of identifying visitors to our website. Overall, I have been very satisfied with their platform. There are several features in ZoomInfo that are important to me. The first is the ability to tailor lead lists for email and prospecting campaigns. The next features that I use on a daily basis are Websights and Opportunity Scoops.

Websights tells me what companies visited our website, and I recently added Hotjar to show me their activity while they visited. That gives me the ability to reach out with a very targeted message based on where they went. The opportunity scoops gives me leads that our sales team can get in touch with and talk about how we can help with the upcoming projects that are listed. Two things that I have discussed in the past that I would like to see improved are the technology stacks that ZoomInfo reports in each company.

There has been a higher amount of inaccuracy than I used to see. The other improvement would be for more detailed information in the Websights feature. It is hard to see what pages a visitor went to, which is why we added Hotjar.

Both products cost less than ZoomInfo, but neither had all of the features that ZoomInfo offers that were important to me. A must have prospecting tool if you want to target qualified leads with better accuracy.

Business problems we are solving: Getting more qualified leads outbound with signals synced to our SF for our marketing to prospect in an automated way Benefits realized: Higher productivity; Better contact rate Overall experience: Excellent.

Most impactful feature of ZoomInfo I would say is its contact and company database which is not only filled with millions of records but also very very accurate. It’s very easy to set up and start using.

Usually companies say their tech is easy, but then it takes 4 engineers and a bunch of luck to get it up and running. This process was very smooth from the beginning and only took one person a few hours to go fully operational. It only has a couple of integrations, currently, and it would be very helpful if we could integrate this into ZenDesk. You can get started in minutes -The integrations are super robust. Set up was easy – Getting started has been really easy – something that is very important for a lean team!

I love their functionality like instant calendar booking, page specific chatflows and reverse IP lookup -Their Customer Success team is top notch. They preconfigured the platform to allow us to get up and running quickly. They also incorporate our suggestions in their product cycle.

Insent is a true partner! This hasn’t been an issue for us since they aren’t missing anything that is mission critical. The entire Insent team has an aggressive roadmap and a great vision. Their excitement is contagious. Unlike other tools Insent doesn’t feel like a vendor but rather a partner. Insent has been very helpful for our lead generation, prospects are more willing to submit their emails to our bots than our forms.

Using insent has been a great experience for us. Our top of the funnel strategy has been very effective, we are able to qualify our leads a lot better and then pass it on. When anyone from our Hubspot list visits our website, we get an alert if they engage with our website which makes it super easy for us to take it further.

Insent is really helpful for us. Our Inbound campaign has been very efficient after using Insent. Thanks for the feedback and being one of the earliest customers of Insent. We are shipping a feature to pull the history of chats to Slack. We are also adding further details of the visitor data enrichment to Slack and our chat backend. Please stay tuned.

Keep the feedback comin’ :. Buying experience is very important for our customers, we try to make it as smooth as possible. Their customer success team is great, they made the onboarding super easy! The product is really great! This has really helped us make our engagement better with our prospects. Thanks a lot for the great review and feedback. More integrations Pardot, Salesforce, Zapier, Slack already shipped are coming. We want to play well in the MarTech landscape with all of our partners.

With a plethora of chat bot options on the market, it was hard to determine which would be best for our needs. I’m so happy we found Insent! The technical integrations with SFDC and Hubspot and Slack are everything we need to get this fully adopted across my company both sales and marketing.

They leverage our IP to Business data connection so it de-anonymizes visitors and gets them engaged immediately. The branching logic to given custom pathways for visitors we have a diverse set target audiences , is the best I’ve seen in any chatbot to date! There were a few hiccups in implementation, but the customer support team was incredibly helpful in troubleshooting everything so it was no burden on us. We outgrew the previous chatbot that was on the cheaper side.

So glad the investment has been made for a real, hassle-free chatbot for our growing company. Thanks a lot, Lisa. We will continue to be amazing at customer success. Keep an eye out more the new features we are rolling out :. Insent helped a lot to increase the number of visitors to demo conversions. Generation of leads has been much better 2. Smooth product interface. It is pretty straightforward to learn and edit.

No dislikes yet. The product moving forward with great team keeps working on adding new features. I have a good experience, So does our prospects telling us that they are able to better understand our offering before Insent. I think overall they have done a good job, One thing I would like to see is more integrations which I think will be soon. I think Insent gives us more information on audience that we are interacting with and we felt its more personalised than other products.

Moving away from sounding like a generic bot which can leave a user feeling frustrated at times. Also very supportive and responsive team. An inbuilt system of following up with users while agents aren’t online would be great. Insent makes it better for us to optimize on our ABM strategy leveraging Hubspot. We get an alert when a known opp engages with our website, allowing us to provide a unique experience as opposed to a generic one.

It’s a huge boost for our SDR team. I have nothing but great things to say about the product, it’s ease of use, and the customer support. I’m super impressed across the board,. We’ve used Insent to speak to customers on our website and to book demos. Thanks a lot for your review. We have more integrations in the pipeline. You could always reach us at success insent. We are pretty fast at shipping :. The team is great in helping you iterate to achieve lead generation goals.

Some of the features and logic are yet to be intuitive, and I would appreciate if there is a seamless flow between Pardot Salesforce and Insent. Thanks for the feedback, Ikechi. Mobile app is in the roadmap. However, I want to emphasize that by using our Slack integration and MS teams soon , you’d be able to view and respond to chats from mobile as well. Live Chat Software.

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